What is a key feature of System 4 management style?

A key feature of System 4 management style is the high level of staff engagement. This approach is characterized by participative management, where employees are actively involved in decision-making processes. In a System 4 environment, managers encourage collaboration, input, and feedback from their teams, fostering an atmosphere of trust and empowerment. This high degree of engagement not only boosts morale but also enhances creativity and problem-solving within the organization, leading to better performance and job satisfaction among employees.

The other options highlight characteristics of different management styles. Centralized authority suggests a more top-down approach typical of System 1 or System 2, where decisions are made primarily by higher management with limited input from staff. Formal communication channels only focus on structure and hierarchy, which contrasts with the open lines of communication encouraged in System 4. Rigid roles within the organization reflect a lack of flexibility and adaptability, which is not conducive to the high engagement and participatory nature that defines System 4 management.