What is the primary focus of organizational design?

The primary focus of organizational design is building the organizational structure. This involves defining the roles, responsibilities, and relationships between different positions within the organization. A well-structured organization allows for clear communication, efficient workflows, and effective decision-making processes, which are critical for achieving the organization's goals.

In organizational design, attention is given to how various departments or teams are formed, how they interact with each other, and how information flows through the organization. This structural framework supports the strategic objectives of the organization, facilitating coordination and collaboration among different functions.

While evaluating employee performance, managing external relationships, and enhancing customer satisfaction are important aspects of organizational effectiveness, they are typically informed by and contingent upon a well-thought-out organizational structure. Without a solid design, it can be challenging to manage these other areas effectively. Therefore, the focus on building the organizational structure is foundational to ensuring that the organization operates efficiently and can successfully adapt to changes in its environment.